Monthly Archives: November 2020

Fix SSL Version Interference on Windows

What Causes the SSL VERSION Error?

SSL Version Interference error message often caused by a conflict in the SSL versions activated in the syste. Third-party antivirus programs may also cause this error. There can be other reasons also for the error.

The ERR_SSL_VERSION_INTERFERENCE error may be occurring due to any of these issues:

  • Incorrect Date and Time settings on your computer
  • Hardware acceleration occurring
  • Outdated versions of Google Chrome or antivirus
  • Browser cache data is corrupted

The solution that has worked best for users who have claimed to have fixed the ERR_SSL_VERSION_INTERFERENCE error is to disable Google’s Transportation Layer Security (TLS) protocol 1.3 which provides privacy and performance improvements compared to previous versions. Therefore, multiple users have argued whether this is a solution since disabling the function reduces online security. 

Anyway, there are many ways to fix it, let’s learn how.

NB! Before applying solutions, disable the firewall and proxy server.


Solutions to fix err_ssl_version_interference

Disabling TLS 1.3

Disabling TLS 1.3.

You can quickly resolve the ERR_SSL_VERSION_INTERFERENCE error in Chrome by disabling the TLS 1.3 protocol.

  • To do this, in the address bar, enter: chrome: // flags
  • In the navigation bar, type TLS. 
  • When displaying the results, find TLS 1.3.
  • Set the parameter value to Disabled. After saving the changes, restart your browser and try to open the site.

Make sure your software is up to date.

You should make sure that all your programs are up to date, including your Windows operating system, antivirus program, Google Chrome, etc. Various errors and security issues are fixed with each patch that is released, so this could be a solution to the error for ERR_SSL_VERSION_INTERFERENCE.

Remove or Reinstall Anti-Malware Software

There are numerous reports that certain antivirus engines (such as Kaspersky and Avast) were causing the ERR_SSL_VERSION_INTERFERENCE error to appear to users. First, I strongly recommend that you update your security software to its latest version and check if the problem persists. If it does, reinstalling the antivirus software may help.

  • In the toolbar, locate the hidden trays and click on them.
  • Find the security software icon, right-click and select Edit.
  • Press CTRL + SHIFT + ESC to open the Task Manager.
  • Find any task related to your antivirus engine and turn it off.
  • Press Start and open Control Panel.
  • Go to Programs and Features > Uninstall a Program.
  • Select your antivirus, right-click on it, and select Uninstall / Change.
  • Follow the on-screen instructions.

Disabling Antivirus Software

Another solution will be to disable HTTPS checks in antivirus software, as some antivirus uses an in-between scanner, which may not support the same TLS 1.3 version. In general, you need to find everything that controls internet activity.

  • Open your antivirus program and click on Settings > Additional.
  • Click on Network and locate Check encrypted connections.
  • Select Do not check encrypted connections and confirm your decision.

If the error SSL version interference persists, try disabling the antivirus while searching for the cause.


Check date and time

Check date and time.

When establishing a secure connection, SSL uses some parameters provided by the system about the browser and system settings. These settings also have a timestamp. If it is not installed correctly, then when you open the site, you will encounter the code ERR_SSL_VERSION_INTERFERENCE.

  • Open the control panel with the control command from the Run window (Win + R).
  • Switch the view to large icons and go to the Date and Time section.
  • Click on the Date and Time setting. 
  • In the next window, enable the automatic time and time zone settings.

Clear browsing data

Clear browsing data.

If you continue to encounter the ERR_SSL_VERSION_INTERFERENCE error, try to clear all browser history, cache, and other temporary information stored on the computer.

  • Open Chrome and press Ctrl + Shift + Del. You will open the clear history window.
  • Click the Advanced tab, in the time range and select All time. Click on Delete data to start the cleaning process.

After restarting the browser, try to open a site that did not succeed earlier because of the error SSL version interference.


Disable Hardware Acceleration

Disable Hardware Acceleration.

The Hardware Acceleration function allows the browser to use hardware such as CPU to process tasks. However, disabling this function can help you fix the error SSL version interference:

  • Open Google Chrome and click Menu > Settings > Advanced.
  • Swipe and find the category System. 
  • Uncheck Use hardware acceleration when available.

Fix Video Playback Freezes in Windows 10

In this post, you’ll learn exactly what to do to fix video playback freezes in Windows 10. But first, you’ll need to understand why this error occurs in the first place. The best place to begin is to know that it doesn’t necessarily mean that there’s something wrong with the files. 

If you’re currently facing a problem with your video playback, this post is for you. Read on to understand why your video freezes and what you can do to solve this problem. 

So, why does your video playback freeze? 

That’s a good question and so let’s start from there. 

The research we conducted on this problem reveals that the issue here is usually something to do with your graphic card or video drivers. At times, it might also be due to the fact that the video itself is corrupted or something wasn’t done correctly when it was being written. But in most cases, scenario one tends to be the root cause of the problem. 

You might have realized that your video persists with the freezing no matter the kind of format (mp4, mov, mkv). This might as well extend to various video playing platforms such as Youtube, media players, Amazon Prime, NetFlix, etc. 

I can imagine the frustrations and helplessness you might be feeling right now. But the good news is that this problem can be solved and so you shouldn’t give up. 

So without further ado, let’s get fixing. 

Fix 1: Try a different audio sample rate

This is a solution that I have seen working for quite a number of people. You can implement it following these steps:

  • Right click on the volume icon located on your taskbar and then select Playback Devices
  • Right click on the speaker device then select Properties from the menu
  • Now you’ll need to click on Advanced Mode after which you should change your sample rate from the current to 24 bit, 96000Hz. 
  • Next, Apply the changes then say OK. 
  • Restart your PC play videos to see if the problem is gone. 

Did that work out for you?

Fix 2: Update your display drivers

The best place to begin fixing your video playback freezing issue is to update your video drivers. 

Follow the steps in the order given below to do that:

  • Start by pressing Windows Key + R simultaneously. This will initiate the Run Command window. 
  • Type this command, devmgmt.msc and hit Enter 
  • In the window that comes up, expand the Video Adapters tab and chose Display Driver Name
  • Right click and then click on Update Driver Software
  • In the new window, click on Search automatically for updated driver software
  • Your PC will take sometime to search for new software updates and upgrades (your PC should be connected to the internet). 
  • Restart your PC after it has downloaded and installed the updates
  • Go back and try playing videos to see if the problem has been resolved. 

Fix 3: Use the device manager to temporarily disable battery

Here are the steps to follow to do this:

  • Press the Windows Key + R simultaneously. This will initiate the Run Command window
  • Type in devmgmt.msc and hit Enter 
  • In the new window, expand Batteries then select device battery
  • Right click on it then pick the Uninstall option
  • Once the uninstallation is complete, restart your PC. 

Fix 4: Install graphics drivers in compatibility mode

To install graphics drivers in compatibility mode, follow the steps given below: 

  • Go to the official website of your PC graphics card manufacturer. For instance, if you’re using a Hp, Dell machine, you should go to the official sites of those site of those companies
  • The next step is to select the configuration of your machine and start downloading the latest version of graphics card drivers
  • When done, you’ll need to locate the Downloads folder then right click on the .exe file you’ve downloaded
  • From the context menu, select Properties then click on the Compatibility tab
  • Check the box next to Run this program in compatibility mode 
  • Select Windows 7
  • Apply the changes and say OK
  • Double click the setup file to initiate it’s execution 
  • Follow the prompts to install the drivers to the end
  • Once the installation is complete, restart your PC
  • Now go back and try playing videos to see if the problem is solved. 

Fix 5: New administrator account 

1. Press Windows key simultaneously with I to launch Settings then click on Accounts

2. Next select Family and other people located on the left-hand menu then 

3. Select Add someone else to this PC under Other People

4. At the bottom, select I don’t have this person’s sign-in information

5. Click on Add a user without a Microsoft account 

6. Enter the username and password for the new account then click Next

7. You’ll be redirected to a new screen once the account is created. You’ll now need to Change the account type

8. Change the new account to Administrator then click OK

After you’ve signed in with your newly created Administrator account, the next step is to delete the old account with the video playback freezing issue then create another user account. Did it work out? 

Last words

There you have it. Hopefully this solves the problem of video playback freezing in windows 10. If any of our recommendations worked for you, we would be thrilled to hear from you. 

Tell us which fix worked for you. And if you experienced challenges along the way or have a question, drop it below and we’ll answer it to the best of our ability. 

Fix Windows 10 Update Error error 0x80248007

This error occurs during the Windows 10 Operating System (OS), updates to the latest version. In this post, you’ll learn why this error occurs and most importantly, you’ll be equipped with several techniques by which you can fix it whenever it occurs. 

Without further ado, let’s get started. 

What causes Windows update error 0x80248007?

This error occurs because of two main reasons. The first one could be that one or several critical files are either missing or corrupt. Secondly, it could be because your Microsoft Software License terms could not be verified. In other words, this error bars you from downloading and installing any updates via Windows update. You’re likely to get this error as many times as you’ll keep clicking on the Retry button. 

So now, let’s get down to what really brought you here.

Method 1: Resetting Windows Update Service 

Navigate to your Control Panel select view by Large icons then go to Administrative Tools. 

Next, double click on Services and provide the required password or confirmation if prompted. 

Next, locate and right click on Windows Update and then select stop from the menu that appears. When you apply that, the error is as good as solved. 

Method 2: Deleting Windows Update Cache 

Deleting the Windows Update cache before retrying the installation of the updates is another quick fix to this error. 

Here are the steps to follow to achieve that: 

  • Click on Start or press the Windows icon on your keyboard and type in the search bar services.msc.
  • On the results that come up, click on Services
  • Then scroll down until you get to Windows Update Services
  • Right click on it and then click Stop
  • Now go to File Explorer from your Start Menu
  • Navigate to C:>then to Windows>Software Distribution>DataStore then delete all folders and files in there. 
  • Again, navigate to C:>Software Distribution>Download then delete everything you find in there. 
  • Now you’ll need to restart your computer
  • And try to run the windows update again. 

Hopefully, this should solve the problem.

Method 3: Checking the Amount of Free Disk Space 

One of the reasons for the missing files or folders could be that your machine doesn’t have enough space to download and store them. It’s always advisable to ensure that your computer has at least 10% of remaining free disc space at any given time. 

To check out the amount of available disk space on your computer, do the following:

Go to Start then find File Explorer 

Select the File Explorer app

Then click on PC and then check to see the amount of free space on Disk C

  • If the available space is less than the recommended 10%, you’ll need to right click on C click on Properties followed by Disk Cleanup 
  • From the list that’s populated, vet and see if there’s anything you can uninstall or remove to create more space. 

Method 4: Fixing Corrupt Files 

You can fix corrupted files by running a simple chkdsk command. 

Here’s how to do that:

  • Go to Start type in CMD in the search bar. Click on run as administrator
  • Next, select YES, if prompted by UAC. 
  • In the command window that comes up, type in  chkdsk C: /f /r and then enter. 

You’ll see a screen like the one below. 

  • In case there’s a prompt for you to initiate a scan the next time you reboot press Y then hit Enter. 
  • Now restart your computer and hopefully this should automatically sort out the error for you. 

Method 5: Troubleshooting Windows Update

This method is also one that you can quickly use to fix the 0x80248007 error. By taking advantage of the Windows 10 inbuilt troubleshooter, you can find out if there are any errors and apply the recommended solutions. 

Here’s what to do:

Click Start followed by Settings

Select Update & Security 

On the menu that pops up on your left hand side select Troubleshoot and then click on Windows Update 

  • After this, the tool will take some time to check and see if there are any errors that need fixing. 
  • In case there are any, apply the fixes and restart your computer. 
  • See if this solves the problem by trying to download and install the updates again. 

Parting shot

If you keenly follow the steps in any of the 5 methods in this post, you should be in position to get to the bottom of your Windows 10 Update Error 0x80248007 issue. 

On that note, we would really love to hear from you. Did you manage to fix the error and run your Windows 10 Updates successfully? Which of the methods we’ve discussed here worked for you? Any challenges you faced while trying to fix the error? Let us know in the comments section below.